This privacy policy applies to the My Prosperity App, developed and maintained by WOWMi, Inc., on behalf of Prosperity Home Loans. WOWMi is the official developer and technical service provider responsible for the My Prosperity App’s functionality, data handling, and maintenance. Prosperity Home Loans is the business entity offering the app’s services to its users.

Information We Collect

• Personal Information: We collect details like your name, email, phone number, address, title, and NMLS number when you set up an account.
• Payment Information: Payment method details, including credit card information, are collected during transactions.
• Usage Data: We collect information such as device details, IP address, and interaction with the Service.
• Cookies and Tracking: We use cookies and similar technologies to track activity and improve your experience.
• Other Data: During the use of the Services, we may collect personal, diagnostic, and usage data from the devices you use to access the Services.

How We Use Your Information

We collect and process your information for the following purposes:

• Service Management: To create and manage your account, process transactions, and provide support.
• Service Improvement: To analyze usage data and enhance our services.
• Communication: To send you updates, notifications, and promotional materials (with your consent).
• Security: To monitor and ensure the security of our Service, including fraud detection.
• Compliance: To comply with legal, regulatory, or contractual requirements.
• Research & Development: For research, evaluation of usage, and to enhance the quality of our Services.
• Third-Party Sharing: We may share data with service providers or partners (e.g., wireless providers like Verizon or AT&T), for legitimate business purposes, as outlined below.

How We Protect Your Information

• We employ encryption, secure servers, and strict access controls to protect your data.

Sharing Your Information

We do not share your personal information, except with:

• Service Providers: Trusted partners who assist in operating the Service under confidentiality agreements.
• Legal Obligations: When required by law or in response to valid requests.
• Business Transfers: In the event of a merger, acquisition, or asset sale.
• Business Partners: For research, development, and other business purposes, with anonymized, de-identified, or aggregated data where required.
• Third-Party Sharing: With third parties for legitimate business purposes, such as data analytics companies or as required by law. When sharing your data, we will anonymize, de-identify, or aggregate it to prevent association with you or your End Users, unless additional consent is provided.

Your Rights

• Access & Update: Manage your personal information directly in the Service.
• Data Portability: Request your data in a commonly used format.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from promotional communications.

Data Retention

We retain your data as long as necessary for the purposes outlined, unless otherwise required by law.

Children's Privacy

We do not knowingly collect data from anyone under 18. If we learn that we have collected such data without parental consent, we will delete it.

Contact Us

For questions or concerns, contact us at: appsupport@wowmi.us